Creating a safe, slip-free pathway during winter is essential for protecting your family and guests. Slip and fall accidents are one of the leading causes of injury in cold weather, and heavy snow only makes conditions worse.

Hot Step Snow Melting Heated Mats are designed to withstand harsh U.S. winters while automatically melting snow and ice—eliminating the need for shoveling or hours of back-breaking work.

These snow melting mats are built for safety and durability. Use them on entrances, walkways, driveways, and stairs to keep surfaces clear. Made from heavy-duty, UV-protected rubber, they are strong enough to handle foot traffic and even the weight of vehicles when driven over.

Build your ideal snow melt mat system with Hot Step. Each mat requires at least one GFCI power unit (sold separately) for proper operation. Please note: these snow and ice melting mats are only compatible with the Hot Step GFCI power unit and cannot be connected with older K-Series snow melting mats.

⚠️ Important:

• Do not park vehicles for extended periods on the mats, as prolonged heat from tires may cause damage.

• Hot Step and K-Series snow melt mats are not compatible due to different connectors and power configurations. Always use mats from the same series together for safe performance.

Stay safe this winter with Hot Step Snow Melting Heated Mats—a reliable, low-maintenance way to prevent snow and ice buildup around your home or business.

BEFORE YOU START
1. Check that the delivery note is correct compared to what has actually arrived.
2. Perform a visual control
a. Visible damage on the cable
b. Visible damage on the plugs/packaging
c. Visible damage on the mat/power cable

ASSEMBLY OF HEATING MATS

• Before installing the heating mats: Remove ice and snow from the area where you want to use the mats, you can also place the mats directly on snow and ice if needed. Warning: Do not walk on the mats until it has melted down to solid ground. Make sure the surface is free from sharp objects like stones, glass, nails, etc., which can damage the mats.
  
  
• Interconnecting heating mats: All models are constructed with waterproof connector plugs so that all the different models can be serial connected. Please tightly snap the male and female connectors together.
  
  
• Connection of power supply: The power cable can be connected to the first or the last mat in the system. Before you connect the power supply, always make sure that all the mats are thoroughly connected
  together first. The mats should be connected to a grounded electrical outlet.
  
  
• Fastening the mats: The mats are all equipped with eyes (holes) in each corner. This makes it possible to fasten the mats so they do not slide/move. Use stainless or galvanized screws suitable for the surface. If the surface is suitable, also double sided tape can be used as alternative way of fastening the mats. If the incline is more than 20 degrees, we recommend to use a jointing plate to avoid that the mats are sliding/moving.

Hot Step Snow Melting Heated Mats requires a GFCI Power Unit (sold separately). The GFCI Power Unit turns off the power if any of the electric current begins leaking to the ground. It is important to test the GFCI Power Unit each time the mat is installed and before use.

Here is all you need to do:

1. Locate the test and reset buttons on the Power Unit.
2. Plug the power cord into the outlet.
3. Alternately press the RESET and TEST buttons.
4. Each time you press the RESET button, the power light should turn on. If the light does not come on, make sure there is voltage at the outlet.
5. Each time you press the TEST button, the power light should turn off.
6. Leave the Power Unit with the light turned on. If the Power Unit does not operate as described above,do not use the mat. Call customer service at (800) 624-0041.

GFCI and Extension cables are available here

For custom power cable, click here

Power the Hot Step Snow Melting Heated Mats whenever there is a threat of snow or ice. It is a good idea to unplug it when there is no snow or ice. Before storing the mat, clean it with mild soap and water, and place it in the original packaging. Store the mat indoors after the winter season. It is important to store the mats immediately after the winter ends. Failing to do so may expose the mats to excessive summer UV sunlight, harming the mats over time.

1. Is it safe to drive over the Hot Step Snow Melting Heated Mats?
Yes, Hot Step Snow Melting Mats are built to handle normal vehicular traffic in typical winter conditions. However, always make sure the ground beneath the mats is clear of sharp objects that could puncture them. If your setup involves frequent heavy trucks or unique conditions, please contact our technical support team at (800) 624-0041 for guidance.

2. Why don’t the snow melt mats feel warm when I touch them?
Snow melting mats are designed to melt snow and ice efficiently, not to feel hot to the touch. In very cold weather, the mats may feel cooler than your hand, even when operating. To confirm they’re working, check the indicator light on the plug. If snow isn’t melting after the first snowfall, please call our troubleshooting team at (800) 624-0041.

3. Are the power units waterproof?
The GFCI power unit is certified as rainproof but is not fully submersible. Avoid placing it in areas where water collects, such as ditches or puddles. For best performance, hang the power unit vertically at least 18" from the ground. If it must be placed on a surface, protect it with a loosely wrapped plastic bag to minimize water exposure while allowing moisture to escape. The mats themselves are waterproof, but the power unit requires care.

4. Can I leave the snow melting mats on all the time?
Yes, you can run the mats continuously throughout the winter without causing damage. However, this may increase electricity costs. For efficiency, we recommend turning them on only during snowfalls or using a thermostat accessory to automate operation. This ensures the mats activate even at night or when no one is home—saving both time and money.

5. Can I place the snow melt mat on any surface?
Snow and ice melting mats can be placed on most surfaces. However, if your surface has a special coating or sealer (e.g., stamped concrete), prolonged heat may cause damage. In this case, place a thin heat blocker—such as plywood, outdoor carpet, turf, or insulation—under the mats to protect your surface while ensuring effective snow melting.

6. Are the snow melting mats safe for parking vehicles?
Hot Step Snow Melting Heated Mats are durable enough to drive over and can support the weight of cars, trucks, and SUVs. However, we do not recommend parking vehicles on the mats for extended periods. Continuous contact with heated mats may overheat tires and potentially cause damage.