Terms & Conditions

Terms & Conditions

Website use for matsupplier.com is subject to the following terms of use. Please read the following carefully, as all current and future use of the website along with any other modes of business conducted with / services obtained from Mat Supplier Group will be subjected to the given terms and conditions outlined in the sections below.

Communication via E-mail

With all contact information provided (telephone number, e-mail address, and physical address), the subject is consenting use of the said information if it aids in the completion of order process and servicing from Mat Supplier Group.

This states that Mat Supplier Group has access to all communication methods provided to ensure the delivery of any ordered product or service. Mat Supplier Group will also be authorized to use the said information to alleviate any issues that may arise during the process of order fulfillment.

Lastly, customers of Mat Supplier Group are also consenting to have their email addresses used for periodical promotional and news programs from Mat Supplier Group. These programs will provide customers in any changes in the shopping experience offered by Mat Supplier Group, and the information will not be shared with or sold to any third party marketing firms. No offers unrelated to Mat Supplier Group will be solicited through the use of any of these communication methods.

Prohibited Use of Website Content and Trademarks

All graphics, logos, page headers, button icons, scripts, service names, images, and descriptions being used on matsupplier.com are owned by Mat Supplier Group or one of its manufacturing/wholesaling partners.

This content may be made available upon request with explicit consent to partnering vendors, in order to be used for promotional purposes. However, all use of the above stated trademark and website content is prohibited for use in full or in part with or without any alteration for commercial purposes without the said written or explicit consent from Mat Supplier Groupe.

Any use of the Mat Supplier Group logo without written consent from the company is also prohibited.

Licenses & Website Access

Mat Supplier Group grants its visitors a limited license to access and make personal use of the website. The website is not to be download (other than page caching) or modified, in any proportion, except with express written consent of Mat Supplier Group.

The user is prohibited from any resale or commercial use ofmatsupplier.com or any of its content. The user license does not include any explicit use of product listings, descriptions, or prices; any derivative use of this website or its contents; any extraction of accounts information for the benefit of another merchant; or any data mining outside of the company’s internal usage.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without written consent from Mat Supplier Group.

Any unauthorized use of the website, as and beyond the above stated parameter, immediately terminates the permission granted by the license to the subject.

All visitors are granted a limited, non-exclusive, and revocable license to hyperlink to sections of matsupplier.com so long as the link or any content on the linking source does not Mat Supplier Group or any of its products or services in a false, misleading, defamatory, or otherwise offensive matter.

Resellers, wholesalers, vendor partners may be granted use of the logo and website content so long as written consent is provided by Mat Supplier Group approving such use.

Accounts Usage and Safety

All accounts created on matsupplier.com are the sole responsibility of the creators of said accounts. Usernames, passwords, and all other activity under a given account will be the responsibility of the person creating the account.

All payment made via credit cards or other online payment methods are assumed to accompany the authorizations of the credit card / account holder. Mat Supplier Group reserves the right to refuse service under any suspicion of unauthorized use of any payment method, along with the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Reviews, Comments, and Other Communication.

Consumers are encouraged to post reviews, comments, photos, suggestions, ideas, and questions so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

Mat Supplier Group reserves the rights to remove or edit any user uploaded content on any of its properties, however the upload process is not subject to approval or review.

Product Descriptions

Mat Supplier Group aims to be as accurate as possible in its description and depiction of products. However, the website does not claim to be 100% error free for the content on the website in terms of being accurate, complete, reliable, and current.

If a situation is to occur where a product is falsely depicted or shows major deviation from the representation on the website, the product can be returned to in its unused condition. This return is subject to approval from Mat Supplier Group, and visual confirmation will be required.

Pricing and Availability

All pricing on Mat Supplier Group is in US Dollars (USD), and inclusive of all customs and duties for all shipments within the continental United States of America. The pricing on all product pages is also exclusive of any shipping charges or applicable taxes. For all shipments outside of USA, the user will be subject to any additional customs and brokerage fees. The fees may be applied before, upon, or after the delivery of the product.

All shipping charges and taxes are applied during the checkout process. Please contact us directly regarding any tax exemptions as the website will not apply these exemptions to the orders.

All products are subjected to appropriate lead times displayed on the product pages. These lead times are a production estimate, and exclusive of any transit times.